Privacy Policy
Thank you for choosing Activ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website ("Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App or Website.
**1. Information We Collect**
1.1. **Information You Provide**: We collect information that you voluntarily provide to us when you use our App or Website, such as when you register for an account, fill out forms, or communicate with us.
1.2. **Automatically Collected Information**: When you use our App or Website, we may automatically collect certain information, including your device type, unique device identifier, IP address, operating system, browser type, and usage information.
1.3. **Cookies and Similar Technologies**: We may use cookies and similar technologies to collect information and enhance your experience. You can adjust your browser settings to refuse all or some cookies, but this may affect your ability to access certain parts of our App or Website.
**2. How We Use Your Information**
2.1. We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our App and Website.
- Personalise your experience.
- Respond to your inquiries and provide customer support.
- Communicate with you about updates, offers, and promotions.
- Analyse trends and usage patterns.
- Comply with legal obligations.
**3. How We Share Your Information**
3.1. We may share your information with third parties for various purposes, including:
- Service Providers: We may share your information with third-party service providers who help us operate our App and Website, such as hosting providers, analytics providers, and payment processors.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
**4. Data Security**
4.1. We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
**5. Your Choices**
5.1. You can choose not to provide certain information, but this may limit your ability to use certain features of our App or Website.
5.2. You can opt out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
**6. Children’s Privacy**
6.1. Our App and Website are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
**7. Changes to this Privacy Policy**
7.1. We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our Website and updating the "Last Updated" date at the top of this page.
**8. Contact Us**
8.1. If you have any questions or concerns about this Privacy Policy, please contact us at hello@activclo.com
Thank you for trusting Activ with your information.
**1. Information We Collect**
1.1. **Information You Provide**: We collect information that you voluntarily provide to us when you use our App or Website, such as when you register for an account, fill out forms, or communicate with us.
1.2. **Automatically Collected Information**: When you use our App or Website, we may automatically collect certain information, including your device type, unique device identifier, IP address, operating system, browser type, and usage information.
1.3. **Cookies and Similar Technologies**: We may use cookies and similar technologies to collect information and enhance your experience. You can adjust your browser settings to refuse all or some cookies, but this may affect your ability to access certain parts of our App or Website.
**2. How We Use Your Information**
2.1. We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our App and Website.
- Personalise your experience.
- Respond to your inquiries and provide customer support.
- Communicate with you about updates, offers, and promotions.
- Analyse trends and usage patterns.
- Comply with legal obligations.
**3. How We Share Your Information**
3.1. We may share your information with third parties for various purposes, including:
- Service Providers: We may share your information with third-party service providers who help us operate our App and Website, such as hosting providers, analytics providers, and payment processors.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
**4. Data Security**
4.1. We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
**5. Your Choices**
5.1. You can choose not to provide certain information, but this may limit your ability to use certain features of our App or Website.
5.2. You can opt out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
**6. Children’s Privacy**
6.1. Our App and Website are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
**7. Changes to this Privacy Policy**
7.1. We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our Website and updating the "Last Updated" date at the top of this page.
**8. Contact Us**
8.1. If you have any questions or concerns about this Privacy Policy, please contact us at hello@activclo.com
Thank you for trusting Activ with your information.